Professional Summary Passionate instructional designer with over 10 years of experience in developing and delivering diverse training programs for international organizations. Adept at using instructional design principles and adult learning theories to create engaging and effective learning experiences. Proven expertise in e-learning platform management, stakeholder engagement, and multimedia content creation. Key Achievements Designed Multimodal Training Programs: Created and delivered diverse training solutions based on needs assessments, utilizing instructional design and adult learning principles on diverse topics like stress management, communication, and diversity. Implemented and Administered an E-Learning Platform: Led the adoption of an e-learning system across multiple countries, enhancing learning engagement for 300 employees and improving educational outcomes. Demonstrated Excellence in Communication and Stakeholder Management: Effectively engaged with diverse groups including refugees, government officials, and cross-functional teams at UNHCR and ICMC. Proven ability to communicate and collaborate with individuals from all walks of life, ensuring alignment and achieving organizational goals. Key Skills Instructional Design: ADDIE, Kirkpatrick, Bloom's Taxonomy E-Learning Platforms: TalentLMS, Moodle Multimedia Tools: Canva, Adobe Creative Suite, Camtasia Project Management: Agile, Scrum Training Delivery: Virtual, In-Person, Blended Learning Learning Needs Assessment and Evaluation Professional Experience Freelance Facilitator | March 2023 – Present Designed and facilitated workshops on stress management, self-compassion, and burnout prevention. Created comprehensive training materials, including surveys, videos, and feedback evaluation forms. International Catholic Migration Commission (ICMC)
Quality Assurance and Training Coordinator | January 2021 – Present Led the integration of an e-learning platform across multiple countries, enhancing learning engagement for over 300 employees. Developed and delivered multimodal training sessions on topics such as stress management, resilience, and diversity using adult learning principles. Designed training materials, including videos, infographics, and interactive modules, improving retention rates by 20%. Managed a 23-member training committee, coordinating training programs from needs analysis to evaluation. United Nations High Commissioner for Refugees (UNHCR) Protection Associate | November 2019 – January 2021 Developed and delivered training programs for government authorities, improving their capacity to handle asylum cases. Facilitated workshops on human rights and provided coaching on interviewing techniques for specific profiles such as LGBTI individuals and minors. Refugee Status Determination (RSD) Associate  | January 2009 – October 2009 and June 2010 - October 2014 Led missions, liaised with multiple stakeholders, managed cross-functional stakeholder relationships. Delivered training on human rights and coached on interviewing specific profiles such as LGBTI individuals, SGBV survivors and minors. Interviewed asylum seekers and prepared legal analysis for refugee status determination. Education Queen Mary College, University of London, London, UK
PhD in Law | Oct. 2014 – June 2020 (Univ. of London scholarship for full admission fee and living allowance) Queen Mary College, University of London, London, UK
MA in Migration and Law | Sept. 2009 – Oct. 2010 (Chevening scholarship) Sabancı University, Istanbul, Turkey
BA in Cultural Studies | Sept. 2001 – July 2006 (Full scholarship) Certifications and Professional Development Clinical Applications of Compassion | November 2023 Creative Learning Design: From Theory to Practice | October 2023 Introduction to Somatic Experiencing | May 2023 E-Facilitation Skills | August 2022 Ashtanga Yoga Instructor Training | March 2017